Get in Touch

“Have questions, ideas, or just want to say hello? We’re here to listen, collaborate, and create something amazing together. Whether you’re seeking answers, partnerships, or inspiration, let’s connect! Your voice matters, and every great relationship starts with a conversation. Reach out today—we’d love to hear from you!”

Track Order

Packaging & Delivery

FAQ Services

Returns Policy

Find Us

Khajuraho, MadhyaPradesh

Support

Call: +91 8448100247
Email: shatayucareonline@gmail.com

Working hours

Mon – Fri: 08:30 – 20:00
Sat & Sun: 09:30 – 21:30

Have Any Questions?

“Talk to us. We’re here to help, collaborate, or simply chat!”.

Frequently Asked Questions

What services/products do you offer?

“At Shatayu Care, we offer a wide range of wellness solutions designed to enhance your health and well-being. Our services include personalized Ayurvedic consultations, herbal remedies, therapeutic treatments, and wellness programs. We also provide high-quality Ayurvedic products such as herbal supplements, skincare solutions, and detox kits to support holistic healing.”

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, UPI, net banking, and digital wallets. For in-person services, we also accept cash payments.

Where are you located? Do you have a physical store/office?

Our center is located at Khajuraho Madhya Pradesh, where we provide in-person consultations and treatments. You can also shop for our products online and have them delivered to your doorstep.

How do I place an order/book your services?

You can place an order or book our services directly through our website. Simply browse our offerings, add items to your cart, or use our online booking form for consultations and treatments.

Do you offer international shipping/services?

Yes, we offer international shipping for our products. Please check our shipping policy for details on delivery timelines and charges to your location.

How can I contact customer support?

You can reach us via email at [email address], call us at [phone number], or use the contact form on our website. We’re here to assist you with any queries.

What is your response time for inquiries?

We strive to respond to all inquiries within 24-48 business hours

How do I track my order/project status?

Once your order is processed, you’ll receive a tracking number via email or SMS. Use it to monitor your delivery status. For service bookings, our team will provide timely updates.

Can I cancel or modify my order after placing it?

Yes, you can modify or cancel your order within 24 hours of placing it. For cancellations, refunds will be processed as per our cancellation policy.

What should I do if I receive a damaged/incorrect product?

Please contact us immediately with your order details and photos of the damaged/incorrect product. We’ll ensure a prompt replacement or refund.

Do you offer discounts or promotions?

Yes, we run special offers and seasonal discounts. Subscribe to our newsletter or follow us on social media to stay updated on our latest promotions.

What is your refund and return policy?

We offer a hassle-free return and refund policy for eligible products. Returns are accepted within 7 days of delivery, provided the item is unused and in its original packaging.

Are there any hidden fees or additional charges?

No, all prices are transparent. Any applicable taxes or shipping fees will be clearly mentioned at checkout.

Do you offer a warranty or guarantee on your products/services?

Our products come with a quality assurance guarantee. If you experience any issues, please contact us, and we’ll resolve them promptly.

Can I request customizations or personalized services?

Absolutely! We specialize in creating personalized wellness plans and product recommendations tailored to your unique needs. Contact us for more details.

How do I share my requirements for a customized order/project?

You can share your specific needs via email or during your consultation. Our team will work closely with you to create a tailored solution.

How long does it take to deliver products/complete services?

Orders are typically delivered within 5-7 business days for domestic shipping and 10-15 business days for international orders. Service timelines vary based on your selected package or treatment plan.

What is your process for urgent requests?

For urgent orders or consultations, please contact our team directly. We’ll do our best to accommodate your request.

Is my personal and payment information secure?

Yes, we use secure payment gateways and follow strict data protection protocols to ensure your information is safe with us.

How do you handle my data?

Your data is used only to provide services and enhance your experience. We never share or sell your information. For more details, refer to our Privacy Policy.

What sets your brand apart from competitors?

Shatayu Care combines ancient Ayurvedic wisdom with modern wellness techniques to offer holistic, personalized solutions. Our commitment to quality, sustainability, and customer satisfaction sets us apart.

Can I see samples or examples of your work?

Yes, our website showcases customer testimonials and success stories. Visit our “Testimonials” section for real-life examples of how we’ve helped our clients.

Do you collaborate with other brands/businesses?

Yes, we welcome collaborations that align with our mission of promoting holistic wellness. Reach out to us with your proposal, and let’s explore opportunities together!

The form has been submitted successfully!

There has been some error while submitting the form. Please verify all form fields again.

Free Delivery

Nullam pharetra egestas mollis

Easy Payment

Urna est enim pellentesque

Track Order

Mauris lacus nunc pellentesque

Have Questions?

Vulputate enim quis sollicitudin